FAQs
General Questions
1. What payment options are available?
We accept credit and debit cards, as well as Apple Pay for your convenience.
2. Where do you ship to?
We offer shipping to the UK, Europe, and the United States.
Product & Installation
3. How do I install the Evo Smart Box?
The Evo Smart Box is designed for easy installation at home. All necessary fittings are included in the box, and an installation video will guide you through each step.
4. Can the Evo Smart Box be secured to any surface?
Yes, the Evo Smart Box can be secured to a wall or the floor, depending on your property and preference.
Security & Features
5. How is the Evo Smart Box accessed?
The Evo Smart Box is accessible with a secure key, ensuring the safety of your deliveries.
Returns & Support
6. What is your return policy?
If you need to make a return, please email your request to sales@evosmartbox.com. Our team will assist you with the process.
7. How can I contact customer support?
Our customer support team is available via email at sales@evosmartbox.com or by phone at 0116 2489317. We’re happy to assist with any questions or issues you may have.
App and Digital Features
8. Is there a mobile app for the Evo Smart Box?
Yes, the Evo Smart App is available for both Apple and Android devices, allowing you to manage your Evo Smart Box seamlessly.